Frequently Asked Questions
Everything you need to know about building your dream bathroom oasis.
What is the typical shipping timeframe for large fixtures?
Standard shipping for vanities and bathtubs typically takes 7-10 business days. Smaller items like faucets and accessories usually arrive within 3-5 business days.
Do you offer professional installation services?
While we do not provide direct installation, all our products come with detailed digital manuals, and we can recommend certified plumbing partners in your local area.
What is your return policy for bathroom tiles and hardware?
We offer a 30-day return window for all unused items in their original packaging. Please note that a restocking fee may apply to large freight items like stone basins.
Are your products covered by a manufacturer warranty?
Yes, all Sunlight Bathrooms products carry a minimum 2-year limited warranty covering manufacturing defects. Specific premium collections may offer extended 5-year coverage.
How do I track my freight delivery?
Once your order leaves our warehouse, you will receive a tracking number via email. For large freight orders, the carrier will contact you directly to schedule a delivery window.
Do you offer trade discounts for interior designers and contractors?
Absolutely. We have a dedicated Trade Program that offers exclusive pricing and bulk discounts for industry professionals. You can apply via our Trade Portal.